Product Support
We are working to build a page of HELP content to continue to deliver the best service to our customers. Below you will find video content that will help to answer some of your common questions and help resolve some of the issues you may need support with. If you cant find what you are looking for you are welcome to contact us at any stage directly on 1300 973 044 or at admin@bedbugwholesale.com.au
Free Fabric Sample – Try Before You Open
Choosing the right fabric matters, especially for bedding and waterproof products that cannot be returned once removed from their packaging. Our free fabric samples let you see, feel, and experience the material before opening your purchased item,helping you shop with confidence.
Each sample measures approximately300mm x 300mm, giving you a generous piece to inspect the texture, softness, thickness,stretch, and waterproof backing.
Available Fabric Samples
100% Cotton Fabric Sample
Feel the natural softness and breathability of our ~2.8 micron 100% cotton fabric. This sample helps you assess the texture, weight, and comfort of the material before opening your item. Ideal for customers who prefer to experience the fabric firsthand before making a final decision.
TPU Lined Waterproof Knitted Jersey Fabric Sample
Experience the soft feel and flexibility of our waterproof knitted jersey fabric, backed with a breathable TPU waterproof layer. This sample allows you to test the comfort, stretch, and waterproof construction before opening your product. Perfect for customers wanting to understand the feel of our waterproof bedding and protective fabrics prior to use.
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Why Order a Fabric Sample?
- Feel the fabric texture and softness
- Compare waterproof and cotton materials
- Check stretch, thickness, and finish
- Shop with confidence before opening your product
- Reduce the risk of ordering the wrong fabric type
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Please note:
- Samples are intended as a guide only.
- Fabric colour and texture may vary slightly between production batches and screen displays.
- Approximate sample size: 300mm x 300mm
Vacumi VC3 Vacuum Hose O-Ring Placement
If you are finding that your Vacumi VC3 hose is popping out and the seal between the hose and the main unit is leaking this will be your issue. Its imperative that the rubber O-Ring remain in place. If this happens to move from its position this video will walk you through how to resolve this issue in less than 60seconds. If you have lost the O-Ring we so sell the Vacuum Hose as a spare part which includes a new O-Ring. Please contact us for pricing.
Athena AT1 Bed Bug & Dust Mite Steamer Overview
This short instructional video will guide you through the quick setup process and show you how to get the Athena AT1 Steamer up and running in under 3 minutes. Designed to help you start steaming quickly and safely, this video covers the essential first steps for operation. If you require any assistance with this product, distributed by Bed Bug Wholesale, please contact admin@bedbugwholesale.com.au.
Athena AT1, Dust Mite and Bed Bug Steam Mop Attachment Kit
This instructional video will guide you through how to assemble, attach, and use the Athena AT1 Steam Mop Attachment for effective floor cleaning and steam sanitising. Learn how to quickly convert your Athena AT1 into a versatile steam mop and get the best performance from your machine. The Athena AT1 Steam Mop Attachment is sold by Bed Bug Wholesale. For further assistance or support, please contact admin@bedbugwholesale.com.au
